If your ATA Carnet is lost, damaged, or destroyed, it's important to obtain a Substitute ATA Carnet to continue international business activities without interruption. This document is crucial for entering or exiting foreign countries and re-entering the UAE, allowing temporary import of goods without paying duties or taxes for up to one year.
Service Procedure
Access services portal
Click 'Start Service' to create your account or log in to the Dubai Chambers services portal.
Submit your application
Follow the instructions to submit all your required documents.
Approval process
Your application will be reviewed and approved within two business days of submission if you meet all the requirements.
Payment and confirmation
After paying the fees, you will be prompted to download your documents.
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Related Services
Substitute of lost ATA Carnet
Request a substitute ATA Carnet if the original is lost, damaged, or destroyed.
Replacement of ATA Carnet
Extend the validity of your ATA Carnet to continue importing goods without paying duties and taxes.
Refund of ATA Carnet
Cancel your ATA Carnet when no longer needed to avoid customs issues and prevent misuse.
Need Further Assistance?
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Toll Free Number
Call our toll-free number if you're located in the UAE.